ai customer support

Build AI‑powered customer support entirely from Bash using curl, jq, and sqlite3 with any OpenAI‑compatible API: create a SQLite ticket store, redact PII, classify intent/priority for triage, summarize threads with sentiment, draft compliant replies via a style guide (human‑in‑the‑loop), and safely auto‑respond to FAQs. The toolkit is portable, auditable, privacy‑aware, and vendor‑flexible, with tips for rate limits, retries, guardrails, and scheduling.